Industries

We'd rather know one businessthan claim to know twelve.

Plenty of firms list every industry they'd accept money from. It costs nothing to add a row, and it tells you nothing about whether they've ever sat in your office.

So this page is honest about the difference. One industry we're building in right now, two we're moving into deliberately, and a test you can apply to anyone, including us.

Site design and engineering

This is the one we're inside today.

Practices that design, engineer and permit on-site infrastructure. The drawing takes two days and the permit file takes three weeks, and only one of those is billable.

We have a build underway with a practice in this field: producing the base site plan from surveys and related inputs, to a documented standard, with the reasoning behind every output traceable. Permit process management is the next piece.

What the week actually looks like

The drawing

Survey data, utility records and site constraints arrive in a dozen formats from a dozen sources, and somebody reconciles them by hand before a line gets drawn.

The submittal

The package goes to a reviewing authority and a clock starts. Comments come back, drawings get revised, and the resubmittal deadline is tracked in somebody's memory.

The record

Which revision was submitted, what changed, and why. It matters most on the day somebody disputes it, which is the day nobody can find it.

What we'd build first, and why

In that order, because each one pays for the next.

  1. Document handling. Fastest payback and the easiest to measure. Inputs arrive in every format there is, and reconciling them by hand is billable time spent on something nobody is paying for.
  2. The deadline watcher. Cheap to build, and it removes a category of failure rather than a number of hours. A missed resubmittal date is a different kind of problem from a busy week.
  3. Permit process management. The bigger one. Submittals tracked from first issue through documented approval, with an evidence trail that survives an attorney reading it.

The regulatory hook is what makes this industry a good fit rather than just a familiar one. Submittals, review periods, resubmittals, inspections and renewals are deadline-driven work where the paper trail matters as much as the outcome. That's the pattern everything we build sits on.

Where we're building next

Two industries we're deliberately moving into.

Named here rather than hidden, because you should be able to tell the difference between an industry we're inside and one we're learning. Both are a genuine fit for the same reason: the work is deadline-driven and the record matters.

Building now

Licensed Trades

Electricians, plumbers, HVAC. Every job carries a permit, an inspection and a renewal, and a lapsed license stops work that day.

The same compliance pattern as site design, pointed at a permitting authority. We're talking to operators now.

Early

Professional Practices

Law offices, accounting practices, clinics. Client documents arriving by every route at once, filings on fixed dates, and a record that has to survive being read back to you.

The highest document volume of anything on this page, and the least tolerance for a wrong answer nobody can explain.

If you're in one of these and want to be early, say so. Early customers get more attention than they'll ever get later, and they shape what gets built.

Not on this page?

The industry matters less than the shape of the work.

If your business runs on deadlines, documents, and follow-up that only happens when somebody chases it, the pattern is the same whatever it's called. We've seen it in property management, real estate teams, field service businesses, specialty contractors, and plenty of businesses that fit no category at all.

A clock you didn't start

A submittal goes in and the review period begins.
An inspection notice lands with a fixed window.
A license moves inside ninety days of expiry.

A document that has to be right

Comments answered, drawings resubmitted.
The correct notice, served the correct way.
Renewal filed with the right attachments.

A record that has to survive a question

Every revision, and why it changed.
What was served, when, and to whom.
The certificate, and the date it was issued.

A person holding it in their head

You
You
You

Three vocabularies, one shape. The last column is the one we remove.

A test you can use on anyone, including us

Ask whoever you're considering to tell you three things about your industry that they couldn't have guessed from your website. Not challenges, not pain points. Specifics.

If they can't, they don't know your business yet, and you'll be paying for their education. That's a fair thing to ask us too, and if we can't do it we'll say so.